Terms of service.

Article 1 (Purpose)

These terms and conditions govern the rights and obligations between the company and members regarding the use of game services and accompanying networks, websites, and other services (hereinafter referred to as “Services”) provided by KMBOX Co., Ltd. (hereinafter referred to as “Company”). The purpose is to stipulate responsibilities and other necessary matters.

Article 2 (Definition of terms)

1. The definitions of terms used in these Terms and Conditions are as follows.

1) “Member” means a person who has entered into a service agreement in accordance with these Terms and Conditions and uses the services provided by the Company.

2) “Temporary member” refers to a member who uses the service without authentication or through guest login mode.

3) “Device” refers to a device that can be used by downloading or installing content, such as a mobile phone, smartphone, personal digital assistant (PDA), or tablet.

4) “Account information” refers to information provided by the member to the company, such as the member’s membership number, external account information, device information, nickname, profile photo, friend list, etc., game usage information (character information, items, level, etc.), and usage fees. This refers to payment information, etc.

5) “Content” means all paid or free content (games and network services, applications, game money, game items, etc.) created digitally by the company in connection with the provision of services so that it can be used on devices.

6) “Paid payment” means payment through a payment company recognized by the company in order to purchase or use content within the service.

7) “Open market” refers to an e-commerce environment built to allow users to install and pay for game content on devices.

8) “Payment company” means a company that provides electronic payment methods that can be used in the open market, such as credit cards and mobile phone payments.

9) “Application” means any program that is downloaded or installed and used on a device to use the services provided by the company.

10) “Game service” refers to the game and accompanying services that members play on their devices as one of the services provided by the company.

2. Except as set forth in Paragraph 1 of this Article, the definitions of terms used in these Terms and Conditions shall be governed by relevant laws and service-specific policies. Anything not stipulated herein shall follow general commercial practices.

Article 3 (Provision of company information, etc.)

In accordance with relevant laws and regulations, the company displays the following information so that members can easily understand it.

1. Company name and representative’s name, business office address, telephone number, e-mail address

2. Terms of Use and Privacy Policy

3. Business registration number and mail order business report number

Article 4 (Validity, Application, and Change of Terms and Conditions)

1. These Terms and Conditions shall take effect as soon as the Member agrees to them. The Company shall post the contents of these Terms and Conditions within the game service or on its linked screen so that the Member may be aware of them. In this case, important contents of these Terms and Conditions, such as service suspension, withdrawal of subscription, refund, contract termination, cancellation, disclaimer of liability of the Company, shall be clearly indicated in bold letters, colors, symbols, etc. or processed so that the Member may easily understand them through a separate linked screen, etc.

2. When the Company revises the Terms and Conditions, the Company shall post the effective date, revised contents, reasons for revision, etc. within the game service or on its linked screen at least 7 days prior to the effective date to notify the Member. However, if the revised contents are disadvantageous to the Member or are significant changes, the Company shall notify the Member 30 days prior to the effective date in the same manner as the main text and shall notify the Member in the manner of Article 26, Paragraph 1. In this case, the Company shall clearly compare the contents before and after revision and display them so that the Member may easily understand them.

3. If the company revises the terms and conditions, it will check whether the member agrees to the application of the revised terms and conditions after notifying the member of the revised terms and conditions. If the company makes the notice or notification in accordance with paragraph 2, it will also make the member agree that if the member does not express his/her intention to agree or reject the revised terms and conditions, he/she will be deemed to have agreed. If the member does not express his/her intention to reject by the effective date of these terms and conditions, he/she will be deemed to have agreed to the revised terms and conditions. If the member does not agree to the revised terms and conditions, the company or the member may terminate the service use agreement.

4. The company will take measures to enable the member to inquire and respond to the company regarding the contents of these terms and conditions.

5. The company may revise these terms and conditions to the extent that it does not violate related laws and regulations such as the Act on Consumer Protection in Electronic Commerce, etc., the Act on Regulation of Terms and Conditions, the Act on Promotion of the Game Industry, the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., and the Act on Promotion of Content Industry.

Article 5 (Conclusion and Application of Service Agreement)

1. The service agreement is concluded when a person who wishes to become a member (hereinafter referred to as the “Applicant”) agrees to the contents of these Terms and Conditions, applies for service use, and the Company approves the application.

2. The Company will begin providing the service from the time the Applicant approves the application. However, for some services, the Company may begin providing the service from a designated date according to its needs, and in the following cases, the Company may refuse or suspend the provision of the service. 1) If the application form contains false information or does not meet the application requirements

2) If the service is used in an abnormal or roundabout way in a country where the company does not provide the service

3) If the application is made for the purpose of committing an act prohibited by the 「Act on the Promotion of the Game Industry」 or other related laws

4) If the application is made for the purpose of disturbing the peace and order of society or public morals

5) If the game service is to be used for an illegal purpose

6) If the game service is to be used for the purpose of seeking profit

7) If a minor (including a student under the age of 18 who is enrolled in a high school as defined in Article 2 of the 「Elementary and Secondary Education Act」) does not obtain the consent of a legal representative or if it is not possible to confirm that consent has been obtained

8) If consent is deemed inappropriate for any other reason similar to the following items

3. The company may withhold consent until the reason is resolved in any of the following cases. 1) When the company's facilities are insufficient, support for a specific device is difficult, or there is a technical problem

2) When there is a service problem or a problem with the service usage fee or payment method

3) When it is determined that there is a risk of inappropriate behavior as a 'member'

4) When it is determined that it is difficult to approve the application for use due to other reasons similar to each item

4. The company may differentiate the use of members who have applied for the service by dividing them into types and grades of members according to company policy and related laws and specifying service scope, usage time, service menu, etc. in detail. The company may request additional information to adjust the service scope or provide some services.

Article 6 (Operation Policy)

1. Matters necessary for applying the Terms and Conditions and matters delegated by specifying the scope in the Terms and Conditions may be established as the Game Service Operation Policy (hereinafter referred to as the "Operation Policy").

2. The Company shall post the contents of the Operation Policy within the Game Service or on its connection screen so that members can be aware of them.

3. In the event of revising the Operation Policy, the procedures in Article 4, Paragraph 2 shall be followed. However, if the revised Operation Policy falls under any of the following, advance notice shall be given by the method in Paragraph 2.

1) In the event of revising matters delegated by specifying the scope in the Terms and Conditions

2) In the event of revising matters unrelated to the rights and obligations of members

3) In the event that the contents of the Operation Policy are not fundamentally different from those specified in the Terms and Conditions and the Operation Policy is revised within the scope that members can anticipate

Article 7 (Protection and Use of Personal Information)

1. The Company strives to protect the personal information of members in accordance with the relevant laws and regulations, and the protection and use of personal information are subject to the relevant laws and regulations and the Company's personal information processing policy. However, the Company's personal information processing policy does not apply to linked services other than those provided by the Company.

2. Depending on the nature of the service, information introducing oneself, such as nicknames, character photos, and status information that are not related to the member's personal information, may be disclosed.

3. The Company does not provide the member's personal information to others without the member's consent, except in cases where there is a request from a relevant government agency, etc. in accordance with relevant laws and regulations.

4. The Company is not responsible for damages resulting from the leakage of personal information due to the member's fault.

Article 8 (Obligations of the Company)

1. The Company faithfully complies with the exercise of rights and performance of obligations stipulated in the relevant laws and regulations and these Terms and Conditions in good faith.

2. The Company must have a security system to protect personal information (including credit information) so that members can safely use the service, and must disclose and comply with the personal information processing policy. 3. Except in cases specified in these Terms and Conditions and the Privacy Policy, the Company shall not disclose or provide the member's personal information to a third party.

4. In order to provide continuous and stable services, the Company shall make every effort to repair or restore without delay when equipment malfunctions or data is lost or damaged while improving the service, unless there are unavoidable reasons such as natural disasters, emergencies, or malfunctions or defects that cannot be resolved with current technology.

Article 9 (Member Obligations)

1. Members must not commit any of the following acts in relation to the use of services provided by the company. 1) When providing personal information to the company for customer inquiries, paid content recovery and refund requests, event winnings, etc., using information other than one's real name or another person's information, or stating false facts

2) Stealing or illegally using another member's membership account information, or stealing another person's credit card, wired/wireless phone, bank account, etc. to purchase paid content

3) Buying or donating IDs, characters, items, game money, etc. through abnormal methods, or acquiring and using them

4) Copying, distributing, promoting, or commercially using information obtained through the company's services and provided applications without the company's prior consent, or using the service by exploiting known or unknown bugs

5) Using the company's services and provided applications to gain property benefits for oneself or others

6) Infringing on the company's intellectual property rights, third party intellectual property rights, portrait rights, or other rights, or collecting, storing, distributing, or posting another member's personal information

7) Deceiving a third party to gain benefits or using the services provided by the company in an unhealthy manner, causing damage to a third party

8) Infringement on the company's and other third parties' intellectual property rights Acts that damage reputation or interfere with business

9) Exchanging or posting obscene or vulgar information, linking to obscene sites, or posting unauthorized advertisements and promotional materials

10) Transmitting, reaching, or distributing words, sounds, texts, images, or videos that cause shame, disgust, or fear to others

11) Inducing or participating in gambling or other gambling activities

12) Transmitting, posting, distributing, or using information (computer programs) whose transmission or posting is prohibited by relevant laws or materials containing software viruses, other computer codes, files, or programs designed to interfere with or destroy the normal operation of computer software, hardware, or telecommunications equipment

13) Impersonating the company by modifying the application, adding or inserting other programs into the application, hacking or reverse engineering the server, leaking or changing the source code or application data, building a separate server, or arbitrarily changing or stealing a portion of the website

14) Impersonating or impersonating an employee or operator of the company, or posting articles or sending emails by stealing the name of another person

15) Acts of using the service for profit, sales, advertising, political activities, illegal electioneering, etc. without the consent of the company

16) Acts of intentionally interfering with the operation of the service or transmitting information that may interfere with the stable operation of the service

17) Acts of causing confusion to other members by spreading false information as if it were true or other acts of interfering with the normal operation of the company's service

18) Acts of interfering with other members' smooth use of the service, such as using profanity/slander, spamming chat/bulletin boards, or interfering with game progress

19) Acts of obtaining unfair profits by circumventing game system design restrictions in abnormal ways (abusing)

20) Acts of obtaining unfair profits by abusing the payment and refund policies provided by the company, open market operators, or platform operators

21) Acts of interfering with the work by infringing on the human rights of the company's counselors

22) Other acts that violate public order and good customs or are illegal, unfair, or in violation of related laws and regulations

2. Members are responsible for managing their accounts and devices, and must not allow others to use them. The company is not responsible for damages caused by poor management of the device or allowing others to use it.

3. Members must set and manage the payment password function to prevent fraudulent payments in each open market. The company is not responsible for damages caused by the member's negligence.

4. The company may determine the specific contents of the following acts, and members must follow them.

1) Member's account name, character name, guild name, and other names used in the game

2) Chat contents and methods

3) Bulletin board use and service use methods

4) Affiliate service policy, etc. External mobile platform affiliate service policy

5) Restrictions on game play methods

6) Other matters that the company deems necessary for service operation within the scope that does not infringe on the member's essential rights to use the service

Article 10 (Provision of Services)

1. The Company shall provide services to members who have completed the service agreement in accordance with the provisions of Article 5 immediately. However, for some services, the Company may initiate services from a designated date according to the Company's needs.

2. When providing game services to members, the Company may provide additional services, including the services stipulated in these Terms and Conditions.

3. The Company may differentiate use by classifying member grades and segmenting usage time, number of uses, scope of provided services, etc.

Article 11 (Use of Services)

1. Game services are provided for a set period of time according to the Company's business policy. The Company shall provide game service provision times in an appropriate manner on the game application home screen or game service notices. In the absence of separate indications or notices, provision shall be 24 hours a day by default.

2. Notwithstanding Paragraph 1, the Company may temporarily suspend all or part of the Service in the following cases. In this case, the Company shall notify the reason and duration of the suspension in advance on the game application home screen or game service notices. However, in case of unavoidable circumstances that cannot be announced in advance, notice may be given after the fact.

1) When necessary for system operation, such as regular system maintenance, server expansion and replacement, and network instability

2) When normal service provision is impossible due to power outages, service facility failures, service usage surges, facility maintenance or inspections by telecommunications service providers, etc.

3) When situations beyond the company's control, such as war, incidents, natural disasters, or similar national emergencies, occur

4) When service provision is prohibited by specific time or number of times restrictions, etc. in accordance with relevant laws, government, and company policies

3. Services are provided using dedicated applications or networks for devices. Members can download and install applications or use the services for free or for a fee through the network.

4. In the case of paid content, you must pay the fee specified for the relevant service to use it. When downloading applications or using services through the network, separate fees determined by the mobile carrier you have subscribed to may be incurred.

5. In the case of downloaded and installed applications or services used through the network, they are provided according to the characteristics of the device or mobile carrier. In the case of device changes, number changes, or overseas roaming, all or part of the content may not be available, and in this case, the company is not responsible.

6. In the case of applications downloaded and installed or services used through networks, background tasks may be performed. In this case, additional charges may be incurred depending on the characteristics of the device or mobile carrier, and the company is not responsible for this.

7. In order to provide smooth service to members who have applied for service use, the company may install or change (update) programs necessary for service use, such as individual game clients, security programs, and payment modules, without additional consent from members. However, in the case of installing programs unrelated to game service use, such as advertising programs, the company will notify members and obtain their consent before installing them.

8. The company may change the functions of existing items or make them unusable depending on changes in game content, balance maintenance, item policies, etc. In this case, if the use of a paid item that has not yet expired becomes impossible, compensation will be provided in the form of an equivalent paid item or points equivalent to the remaining use period of the paid item.

Article 12 (Changes and Suspension of Services)

1. The Company may change the service according to operational or technical needs in order to provide smooth game services, and will notify the relevant content within the game service prior to the change. However, in cases where changes are unavoidable due to bug, error, etc. corrections or emergency updates, or in cases where the changes are not significant, the Company may notify the changes after the fact.

2. In cases where it is difficult to continue the game service due to significant management reasons such as the abolition of business due to transfer, division, or merger of business, the expiration of the game provision contract, or a significant deterioration in the profits of the game service in question, the Company may suspend the entire service. In this case, the Company shall notify the date of suspension, reason for suspension, compensation conditions, etc. through the game application home screen or its connection screen at least 30 days prior to the suspension date, and notify the member in the manner set forth in Article 26, Paragraph 1.

3. In cases where the Company terminates the game service in accordance with Paragraph 2, the member may not claim compensation for damages regarding free services, paid services with no remaining usage period, continuous paid usage contracts, or fixed-term paid content. Paid game items with no usage period limit are considered to have a usage period until the end of the service.

4. The Company will compensate for the suspension or interruption of paid services provided by the Company according to the following items, and members cannot claim separate compensation for damages from the Company.

1) If the service is suspended or interrupted for 4 hours (cumulative time) or more continuously per day without prior notice due to the Company's fault, the usage time corresponding to the service suspension or interruption time will be extended free of charge only for accounts using fixed-term paid services.

2) If the Company has notified in advance of a service suspension or interruption due to reasons such as server maintenance, but the service suspension or interruption time exceeds 10 hours, the usage time will be extended free of charge for the amount of time exceeded only for accounts using fixed-term paid services such as flat-rate services.

3) In the case of paid services for which the usage time cannot be extended, the Company will compensate for the service suspension or interruption details with an equivalent paid service, etc. at the Company's option.

Article 13 (Collection of Information)

1. The Company may store and retain chat contents between members, and this information will be held only by the Company. The Company may access this information only for the purpose of mediating disputes between members, handling complaints, or maintaining game order, and third parties may access this information only if authorized by law.

2. If the Company or a third party accesses chat information pursuant to Paragraph 1, the Company shall notify the relevant member of the reason and scope of access in advance. However, if access to this information is necessary in connection with the investigation, processing, confirmation, or relief of damages caused by prohibited acts pursuant to Article 9 Paragraph 1, the Company may provide notice afterwards.

3. The Company may collect and utilize the member's device information (settings, specifications, operating system, version, etc.) excluding the member's personal information for the smooth and stable operation of the service and improvement of service quality.

4. The Company may request additional information from the member for the purpose of improving the service and introducing services to the member. The member may accept or reject this request, and if the Company makes this request, the member shall be notified that the request may be rejected.

Article 14 (Provision of Advertisements)

1. Advertisements may be posted within the game service in relation to the operation of the company service. In addition, advertising information may be sent to members who have agreed to receive it via e-mail, text message service (LMS/SMS), push notification, etc. In this case, members may refuse to receive it at any time, and the company will not send advertising information if the member refuses to receive it.

2. Advertisements or services provided by others may be linked through banners or links, etc., among the services provided by the company.

3. In the event of a link to an advertisement or service provided by others pursuant to Paragraph 2, the service provided in that area is not within the company’s service area, so the company does not guarantee reliability, stability, etc., and the company is not responsible for any damages suffered by members as a result. However, this does not apply if the company intentionally or grossly negligently facilitates the occurrence of damage or fails to take measures to prevent damage.

Article 15 (Attribution of Copyrights, etc.)

1. The copyright and other intellectual property rights for content within the game service produced by the company belong to the company. In addition, in relation to the game service, the company only grants the member the right to use the game, character, game item, game money, etc. according to the terms of use set by the company, and the member may not share, transfer, sell, or provide collateral for such information with a third party. In addition, if the game service use agreement under these terms and conditions is terminated, the member must immediately delete the content, including the game client.

2. The member may not use for profit or allow others to use for profit information obtained by using the game service provided by the company (including editing, publishing, performing, distributing, broadcasting, creating secondary works, etc.; hereinafter the same shall apply) of information to which the company or provider holds intellectual property rights without the prior consent of the company or provider.

3. The member permits the company to use all communications, images, sounds, and all materials and information (hereinafter referred to as “user content”) including dialogue texts that appear in the game or that the member or other users upload or transmit through the game application or game service in relation to the game service in the following manner and conditions. 1) Use, edit, change format, or otherwise modify the relevant user content (publication, reproduction, performance, transmission, distribution, broadcasting, creation of secondary works, etc., in any form, and there are no restrictions on the period of use and region)

2) Do not sell, rent, or transfer user content for the purpose of transaction without the prior consent of the user who created the user content

4. The Company does not use user content (e.g., posts on general bulletin boards, etc.) of members that are not visible in the game and are not integrated with the game service without the explicit consent of the member, and members may delete such user content at any time.

5. If the Company determines that a post posted or registered by a member within the service falls under a prohibited act under Article 9, Paragraph 1, the Company may delete or move it or refuse to register it without prior notice.

6. Members whose legal interests are infringed upon by information posted on bulletin boards operated by the Company may request the Company to delete the information or post a rebuttal. In this case, the Company will promptly take necessary measures and notify the applicant. 7. If the Company receives a claim for damages or other objections from others on the grounds that a member's post infringes upon the rights of others, the member who wrote the post must actively cooperate to exempt the Company from liability, and if the Company is not exempted from liability, the member must assume responsibility for any problems that arise as a result. 8. This clause is effective while the Company operates the game service and continues to apply even after the member withdraws membership.

Article 16 (Purchase, Use Period, and Use of Paid Content)

1. Paid content purchased by a member within the game service can only be used on the device on which the application was downloaded or installed. However, temporary members can only use it on the device on which the application was downloaded or installed.

2. The use period of paid content purchased by a member is based on the period specified at the time of purchase. However, in the event of a service interruption pursuant to Article 12, Paragraph 2, the use period of paid content without a specified period shall be until the date of service interruption announced at the time of service interruption notice.

3. Content purchased by a member is divided into paid/free attributes according to the acquisition method, and if a portion of the content owned including this is used, the paid attribute is deducted first, followed by the free attribute. If only paid attributes are owned, the deduction order is based on the first-in, first-out method (deducted in the order of acquisition).

4. A member may only use the purchased paid content on his/her own account, except in the method separately determined and notified by the company, and may not transfer, rent, or sell it to a third party. Article 17 (Restrictions on Member Use of Services)

1. Members shall not engage in acts that violate the member's obligations under Article 9, and in the event of such acts, the Company may take measures to restrict the member's use of the service, including the deletion of related information (text, photos, videos, etc.), and other measures, according to the following categories. The specific reasons and procedures for restricting use are determined by the operating policy of each game according to Article 9, Paragraph 1.

1) Authority Restriction: Restricting certain rights, such as chatting, for a certain period of time

2) Character Use Restriction: Restricting the use of member characters for a certain period of time or permanently

3) Account Use Restriction: Restricting the use of member accounts for a certain period of time or permanently

4) Member Use Restriction: Restricting the member's use of game services for a certain period of time or permanently

2. If the restrictions under Paragraph 1 are justified, the Company shall not compensate for any damages suffered by the member due to the use restrictions.

3. The Company may suspend the use of the service for the relevant account until the investigation into the following reasons is completed. 1) When a legitimate report of hacking or theft is received

2) When suspected of being an illegal program user or workplace, etc.

3) When provisional measures for service use are necessary for other reasons similar to each item

4. After the investigation of Paragraph 3 is completed, in the case of paid game services, the member's usage time will be extended by the amount of time suspended or compensation will be provided with equivalent paid services or cash. However, this does not apply when the member falls under any of the reasons of Paragraph 3.

Article 18 (Reasons and Procedures for Restricting Use)

1. The Company shall determine the specific reasons and procedures for restricting use pursuant to Article 17, Paragraph 1 as an operating policy, taking into consideration the content, degree, frequency, and results of prohibited acts pursuant to Article 9, Paragraph 1.

2. When the Company imposes a restriction on use pursuant to Article 18, Paragraph 1, it shall notify the member of the following matters in advance. However, in cases where urgent measures are required, it may notify the member after the fact

1) Reasons for restricting use

2) Types and duration of restriction on use

3) Methods for filing an objection to restriction on use

Article 19 (Procedures for filing an objection to restriction on use)

1. When a member wishes to object to the Company’s restriction on use, he/she shall submit an objection application stating the reason for objection to the Company in writing, by e-mail, or by a similar method within 15 days from the date of receiving the notice of the measure. 2. The company will respond to the objection within 15 days of receiving the objection application in Paragraph 1 in writing, by e-mail, or by a similar method. However, if the company is unable to respond within this period, it will notify the reason and processing schedule.

3. If the objection is justified, the company will take action accordingly.

Article 20 (Payment)

1. In principle, the imposition and payment of purchase prices for content are subject to the policies or methods established by mobile carriers or open market operators. In addition, limits for each payment method may be granted or adjusted according to policies established by the company or open market operator or government policy.

2. If the purchase price for content is paid in foreign currency, the actual amount charged may differ from the price displayed in the service store, etc. due to exchange rates, fees, etc.

Article 21 (Withdrawal of Subscription, etc.)

1. Members who have entered into a contract with the Company for the purchase of paid content may withdraw their subscription without incurring any additional fees or penalties within 7 days from the later of the date of the purchase contract and the date of availability of the content.

2. In the following cases, members may not withdraw their subscription pursuant to Paragraph 1 against the Company’s will. However, in the case of a purchase contract consisting of divisible content, this does not apply to the remaining portion of the divisible content that does not fall under any of the following cases. 1) Paid content that is used or applied immediately after purchase

2) Content for which additional benefits are provided, in which the additional benefits are used

3) In the case of an act of opening content that can be considered as use or whose utility is determined upon opening

3. In the case of content for which withdrawal of subscription is not possible according to the provisions of each item of Paragraph 2, the Company shall clearly indicate the fact in a place where the member can easily see it, and provide a trial use product of the content (permission for temporary use, provision for trial use, etc.) or, if it is difficult to provide such, provide information about the content so that the member's right to withdraw subscription is not hindered. If the Company does not take such measures, the member may withdraw subscription despite the reasons for the restriction on withdrawal of subscription in each item of Paragraph 2.

4. Notwithstanding Paragraphs 1 and 2, if the content of the paid content purchased by the member is different from the content displayed or advertised or is implemented differently from the content of the purchase agreement, the member may withdraw subscription within 3 months from the date the content became available, or within 30 days from the date the member learned or could have learned of the fact. 5. If a member withdraws a subscription, the company will confirm the purchase history through the open market operator. In addition, the company may contact the member through the information provided by the member to confirm the member's legitimate reason for withdrawal, and may request additional evidence.

6. In accordance with the provisions of Paragraphs 1 through 4, a member who has entered into a contract with this company for the purchase of paid content may withdraw the subscription without any additional fees or penalties within 7 days from the later of the date of the purchase contract and the date the content becomes available.

7. If a minor enters into a content purchase contract on a device, the company will notify that the minor or the legal representative may cancel the contract without the consent of the legal representative. If a minor enters into a purchase contract without the consent of the legal representative, the minor or the legal representative may cancel the contract with the company. However, if a minor purchases content with property that the legal representative has permitted to dispose of within the scope, or if the minor deceives others into believing that they are an adult or that they have the consent of their legal representative, cancellation is not possible.

8. Whether a party to a content purchase contract is a minor is determined based on the device through which the payment was made, the information on the payment executor, the name of the payment method, etc. In addition, the company may request the submission of documents that can prove that they are a minor and their legal representative in order to confirm whether the cancellation is legitimate.

Article 22 (Refund of Overpayment)

1. In the event of an overpayment, the Company will refund the overpayment to the member. However, if the overpayment is due to the member’s negligence and not the Company’s intention or negligence, the actual cost of the refund shall be borne by the member within a reasonable range.

2. Payment through the application shall be made according to the payment method provided by the open market operator, and if an overpayment occurs during the payment process, a refund shall be requested from the Company or the open market operator.

3. Communication fees (call charges, data call charges, etc.) incurred due to the download of the application or use of network services may be excluded from the refund.

4. Refunds shall be processed according to the refund policy of each open market operator or company depending on the type of operating system of the device using the service.

5. In order to process the refund of the overpayment, the Company may contact the member through the information received from the member and request the provision of necessary information. The Company shall refund within 3 business days from the date of receiving the information necessary for the refund from the member. Article 23 (Contract Termination, etc.)

1. If a member does not wish to use the game service at any time, he/she may terminate the service agreement by withdrawing membership. All game usage information held by the member within the game service will be deleted and cannot be recovered due to withdrawal of membership.

2. If there is a significant reason that makes it impossible to maintain this agreement, such as if the member engages in acts prohibited by these terms and conditions and the corresponding operating policy and service policy, the company may suspend the use of the service or terminate the service agreement at a reasonable time in advance and for a specified period.

3. Refunds and compensation for damages under Paragraphs 1 and 2 shall be processed in accordance with the “Content User Protection Guidelines.”

4. The company may terminate the service agreement and take measures such as destroying the member’s personal information in order to protect the personal information of members who have not used the company’s service for one year consecutively since the most recent service use date (hereinafter referred to as “dormant accounts”). In this case, the company shall notify the member of the fact that measures such as contract termination and personal information destruction will be taken and the personal information to be destroyed at least 30 days prior to the date of the action.

Article 24 (Compensation for Damages)

1. If the Company or a member violates these Terms and Conditions and causes damage to the other party, the Company or a member shall be responsible for compensating for the damages. However, this shall not apply in the absence of intent or negligence. In particular, if the Company receives a claim for damages or a lawsuit or other objection from a third party other than the member due to an illegal act committed by the member while using the service or a violation of these Terms and Conditions, the member shall indemnify the Company at his/her own responsibility and expense. If the Company is not indemnified, the member shall be responsible for compensating the Company for all damages incurred as a result.

2. If the Company enters into an affiliate contract with an individual service provider and provides individual services to a member, and the member agrees to these Individual Service Terms and Conditions and then suffers damages due to the intent or negligence of the individual service provider, the individual service provider shall be responsible for the damages.

Article 25 (Indemnification of the Company)

1. The Company shall not be responsible for providing services if it is unable to provide services due to a natural disaster or other force majeure. 2. The Company shall not be liable for damages caused by maintenance, replacement, regular inspection, construction, or other similar reasons of service equipment. However, this shall not apply in cases of intentional or negligent acts of the Company.

3. The Company shall not be liable for service disruptions caused by intentional or negligent acts of the Member. However, this shall not apply in cases where the Member has unavoidable or justifiable reasons.

4. The Company shall not be liable for the reliability, accuracy, etc. of information or materials posted by the Member in relation to the Service, unless there is intentional or gross negligence.

5. The Company shall not be obligated to intervene in transactions or disputes that occur between the Member and other Members or other persons through the Service, and shall not be liable for damages resulting therefrom.

6. The Company shall not be liable for damages caused to the Member in relation to the use of the Service provided free of charge. However, this shall not apply in cases of intentional or gross negligence of the Company.

7. The Company shall not be liable for the Member’s failure to obtain expected benefits or losses incurred by using the Service. 8. The company is not responsible for the loss of the member's game experience, level, items, game money, etc. However, this does not apply in cases of intentional or negligent acts by the company.

9. The company is not responsible for third-party payments that occur due to the member's failure to manage device passwords, passwords provided by open market operators, etc. However, this does not apply in cases of intentional or negligent acts by the company.

10. The company is not responsible for the member's inability to use all or part of the content functions due to changes in the device, changes in the device number, changes in the operating system (OS) version, overseas roaming, changes in the telecommunications company, etc. However, this does not apply in cases of intentional or negligent acts by the company.

11. The company is not responsible for the member deleting content or account information provided by the company. However, this does not apply in cases of intentional or negligent acts by the company.

12. If the service use agreement between the user and the company is terminated due to termination of the service use agreement, etc., the company may delete the user's account and related information within the scope of compliance with the personal information processing policy. However, in cases where the Personal Information Protection Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., and the Act on Consumer Protection in E-Commerce, etc. require the storage of information, the provisions of the relevant laws and regulations shall be observed. 13. The Company shall not be liable for any damages incurred by temporary members due to their use of the service. However, this shall not apply in cases of the Company's intent or negligence.

Article 26 (Notice to Members)

1. When the company notifies members, it may do so via the member's e-mail address, electronic memo, in-game service message, text message (LMS/SMS), etc.

2. When notifying all members, the company may substitute the notice in Paragraph 1 by posting it within the game service for more than 7 days or by presenting a pop-up screen, etc.

Article 27 (Jurisdiction and Governing Law)

1. Disputes arising between the company and users in connection with the use of the service must be resolved amicably through agreement between both parties.

2. If the dispute in Paragraph 1 is not resolved amicably, each party may apply for dispute mediation to the Content Dispute Mediation Committee in accordance with the Content Industry Promotion Act, and in the case of litigation procedures, the court under the procedures stipulated in the relevant laws shall be the court of jurisdiction. However, if the member's address or residence at the time of the system is outside of the Republic of Korea, the Seoul Central District Court shall be the exclusive court of jurisdiction. 3. The laws of the Republic of Korea shall apply as the governing law in lawsuits filed between the Company and users.

4. If any of the provisions of these Terms and Conditions are deemed invalid or unenforceable by legal judgment, only those provisions shall be deemed invalid. The other provisions of the Terms and Conditions shall remain valid.

Article 28 (Handling Member Complaints and Dispute Resolution)

1. The Company shall provide guidance on how to present opinions or complaints to members within the game service or on its connection screen for the convenience of members. The Company shall operate dedicated personnel to handle such opinions or complaints of members.

2. If the opinions or complaints raised by members are objectively recognized as justified, the Company shall promptly handle them within a reasonable period of time. However, if the processing takes a long time, the Company shall notify the member of the reason for the long processing time and the processing schedule within the game service or in accordance with Article 26, Paragraph 1.

3. If a dispute arises between the Company and a member and a third-party dispute resolution agency mediates the dispute, the Company may faithfully prove the measures taken against the member, such as restrictions on use, and follow the mediation of the mediation agency. Article 29 (Rules other than Terms and Conditions)

Matters not specified in these Terms and Conditions and the interpretation of these Terms and Conditions shall be governed by the relevant laws and regulations or commercial practices such as the Act on Consumer Protection in Electronic Commerce, etc., the Act on Regulation of Terms and Conditions, the Act on Promotion of the Game Industry, the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., and the Content Industry Promotion Act.

Supplementary Provision 1

These Terms and Conditions shall be effective from September 20, 2022.